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Below you will find instructions for the various tasks you can complete within the Accommodations Hub.

For questions or assistance using these guides or the Accommodations Hub please email the Access Center Production team: [email protected].

Students seeking temporary or ongoing accommodations should follow this process. There are two main parts to the registration process for the Access Center: Completing the registration form and scheduling an accommodations eligibility appointment. Below are instructions to complete both parts within the Accommodations Hub.

I. Complete the Registration Form

1. Open the .
2. Select Student.
   
3. Log in using your º£½ÇÉçÇø student account.
   • Trouble logging in? Please contact the for assistance with logging into your student account.
4. Once logged in, select Accommodations from the navigation menu on the left side, and then select Access Center Registration Form.
5. Complete the the form as fully as you can – the more information you can provide us, the better. When done, select the Submit button at the bottom.
6. A confirmation message will appear at the top of the screen, along with the answers you submitted.
7. New options will now appear in the navigation menu under Accommodations. Upload your disability documentation by selecting Documentation.
   • Review our Documentation Guidelines for information on what documentation should include.
   • NOTE: The Access Center understands that getting documentation can take time. If you do not have documentation at the time of registration, you can still complete this process and meet with one of our coordinators to determine eligibility for accommodations. Documentation can be added at any point after the registration form has been submitted.

   

8. Select the Add New Accessibility Document button
9. On the Document Information screen, add a title for your document. You may additionally use the Document Type field to indicate if the document is a text or picture, and the Description box (at the bottom) to add a description of the document you are providing (for example: “Letter from psychologist”).
10. Upload your file by either drag and dropping it into the Document box or selecting the Upload button and choosing it from the files on your device.
11. Once the file is selected, select either the Save or Submit button (both will upload the document into your file for us to review).
12. Our staff will review your registration and let you know when you can schedule an appointment

II. Schedule Accommodations Eligibility Appointment

After we have reviewed your registration form, you will receive an email from our office instructing you to schedule an Accommodations Eligibility appointment:

1. Log into the .
2. On the navigation menu, select Appointments.
3. Scroll down and select the Request New Appointment button.
   
4. Under Appointment Type* select the Choose… button.
   
5. In the list that pops up, select Accommodations Eligibility, then select the Done button.
   
   • NOTE: If you are seeking accommodations related to a temporary condition such as broken limbs or short term impairments following surgery or medical treatments, please select Temporary Accommodations Eligibility instead.
6. You can set additional filters to narrow your search in the remaining fields; however, we recommend selecting only the appointment type and format to ensure the best results. Once you have set your filters, select the Check Availability button.
   
7. Available appointment times will show on the right side of the screen. Select the staff’s name on the option that you prefer.
   
   • NOTE: If you receive the message “No counselors available”, please try expanding or removing some of your filters and Check Availability again. If you continue to receive this message, please contact our office for assistance.
8. Once selected, you will be presented with a Confirm Appointment window. Here, you can review the appointment details and add any notes you’d like us to know prior to the appointment.
   
9. To submit your appointment request, scroll down and select the Submit Request button.
   
10. After submitting, you will be taken back to the Appointment screen where your appointment will appear under Requested Appointments.
    
11. Our staff will review the appointment you requested. Once approved, you will receive an email notification and the appointment will move to the Approved Appointments section.

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IMPORTANT: Depending on when you submit your letter request, your letters may not be sent right away. The Access Center does not send accommodation letters more than one week before the start of a semester. You will receive a copy of your letter when we send them to your faculty.

1. Log into the
2. From the navigation menu on the left, select Accommodations and then Request Semester Letters.
   
3. On the Accommodation screen, select the Add New button.
   
4. Your approved accommodations will appear at the top of the screen.
   
5. Select the correct semester from the Semester drop-down box.
   
6. Once you have selected a semester, your registered courses should appear to the right.
   
7. Submit your request using one of the following buttons:
   1. Review the Renewal: (RECOMMENDED) To select which accommodations to apply to each course.
      
      1. Selecting the Review the Renewal button will take you to a screen where you can see each accommodation you’ve been approved for and the courses for which they apply
         
      2. Decide which accommodations are necessary for each course. Consider things like the format of the course, the subject, and the purpose of the accommodation. For example, you will not likely need an accommodation for use of a calculator in an English course or access to a padded chair for an online course. Uncheck the box next to any course you do NOT want the accommodation to apply to. In the example image below, the accommodation will only be applied to the Geology and Writing courses.
         
      3. Repeat this process for each accommodation.
      4. When you are done, select the Submit button to send your request to your coordinator.
   2. Submit for All Accommodations: To apply ALL approved accommodations to ALL of your registered courses.
      1. Selecting the Submit for All Accommodations button will automatically apply all accommodations to all courses and submit your request to your coordinator for review.
8. Once your request is submitted, you will see the details of your request. It includes the accommodations requested and the courses to which they each apply.
9. Once your coordinator reviews your request, you will receive a notification letting you know if the request was approved.

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1. Request your semester letters by following the instructions under Requesting Letters above.
   • IMPORTANT: You will not be able to request alternative format materials until you have requested your accommodation letters for the semester and your coordinator has approved the request. Please be sure to request your letters as soon as possible to expedite your access to the alternative format request system.
2. Log into the Accommodations Hub and then select Accommodations and finally Alternative Format.
   
3. Select the Student Entered tab
   
4. Select the Add New Alternative Format Request button.
   
5. Read and agree to the Alternative Format Policy to continue (NOTE: This is a requirement to receive alternative format).
   
6. New options will appear. Select what semester the request is for.
   
7. The Course field will appear. Select which course the request is for.
   
8. Select the type of request:
   • Textbook if you are requesting an entire book.
   • Document if you are requesting a document provided to the class by the professor.

Requesting Textbooks

1. If you select Textbook, a box will appear. Select the file format you’d like to receive for your alternative format.
   
   • Please note: we will do our best to provide your preferred format, but you may receive a different format.
2. Skip the rest of the box and continue to the fields for Title, ISBN, Edition, and Author. Complete as many fields as possible – the more information you can provide, the better.
   
3. If you have a proof of purchase already, you can upload it in the Proof of Purchase section by selecting the Choose File button. Alternatively, you may email your proof of purchase to the Production team at [email protected]
   
   • You may still submit your request if you do not have proof of purchase yet, but we will not provide you any files until we receive one.
4. When you are done, select the Submit button.
   
5. You will be returned to the Student Entered tab, where you will see your requested book.
   
6. If you need to request another book, repeat these steps for each book. There is no limit to the number of books you can request as long as they follow the Alternative Format Policies.

Requesting Documents

1. If you select Document, a box will appear. Select the file format you’d like to receive for your alternative format.
   
   • Please note: we will do our best to provide your preferred format, but you may receive a different format.
2. Select the Submit New Request button.
   
3. Another box will appear. Enter the Document Title and then select Choose File to add the file you are requesting to be processed.
   
4. When you are done, select the Submit button.
   
5. You will be returned to the Student Entered tab, where you will see your requested document.
   
6. If you need to request another document, repeat these steps. There is no limit to the number of documents you can request, as long as they are part of your courses.

Editing or Canceling Requests

If you need to edit or cancel a request you have already submitted, please email our Production team at [email protected] so that we can ensure changes are correctly made to your request.

1. Log into the .
2. On the navigation menu, select Appointments.
3. Scroll down and select the Request New Appointment button.
   
4. Under Appointment Type* select the Choose… button.
   
5. In the list that pops up, select the type of appointment you wish to schedule, then select the Done button.
   
   • Accommodations Eligibility: new students who are registering for accommodations for the first time at º£½ÇÉçÇø.
   • Temporary Accommodations Eligibility: new students who are registering for accommodations related to a temporary condition (e.g., broken limbs or short term impairments following surgery or medical treatments).
   • Prospective-Informational: new students who would like more information or to speak with someone before registering with our office.
   • Coordinator Follow-Up: currently registered students who need to meet with their assigned coordinator.
   • Technology >:
     • Consultation: to ask for general recommendations related to technology supports.
     • Training: to get trained on an accessibility technology
     • Tech. Follow-Up: to revisit a technology topic previously discussed.
     • Troubleshooting: to get assistance with an accessibility technology that is not working as expected.
   • Alternative Format Consultation: to ask for general recommendations related to alternative formats.
6. You can set additional filters to narrow your search in the remaining fields; however, we recommend selecting only the appointment type and format to ensure the best results. Once you have set your filters, select the Check Availability button.
   
7. Available appointment times will show on the right side of the screen. Select the staff’s name on the option that you prefer.
   
   • NOTE: If you receive the message “No counselors available”, please try expanding or removing some of your filters and Check Availability again. If you continue to receive this message, please contact our office for assistance.
8. Once selected, you will be presented with a Confirm Appointment window. Here, you can review the appointment details and add any notes you’d like us to know prior to the appointment.
   
9. To submit your appointment request, scroll down and select the Submit Request button.
   
10. After submitting, you will be taken back to the Appointment screen where your appointment will appear under Requested Appointments.
    
11. Our staff will review the appointment you requested. Once approved, you will receive an email notification and the appointment will move to the Approved Appointments section.

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Before requesting an accommodated test booking please be sure you have the following information:

• The title of the test or quiz, such as “Quiz 1” or “Chapter 3 Test”.
• What date the class is expected to complete the test or quiz.
• How long the class gets for the test or quiz.
• What format the test or quiz is in (e.g., online or paper and pencil).
• Any special materials you may need, such as a Scantron, ruler, or Green Book.

If you do not have the information above, please check with your instructor before proceeding.

1. Log in to the .
2. On the navigation menu to the left, select Testing Booking.
   
   • If you do not see Test Booking as an option, you have either not requested your semester accommodation letters or have not been approved for testing accommodations. Please request your letters or schedule an appointment with your coordinator to request testing accommodations.
3. Under the Pending Booking Requests section, select the New Booking Request button.
   
4. Select the course from the Select a Filter drop-down menu.
   
5. For quizzes or exams that will not use the entire class time:
   1. Select the Add Optional Filters to show additional questions.
   2. Select Yes for the question Is this a short exam (less than the full class time)?
   3. A new Length field will appear. Enter the amount of time the class will get for the exam or quiz. Any extended time will be added by the system later.
   4. Select the Next Step button.
6. For quizzes or exams that will use the entire class time, select the Next Step button.
7. The Select a Date section will expand below. Using the calendar, select the date of your exam. Please note that students are expected to schedule their tests on the same day the class is taking it. If you cannot take the test the same day, please talk to your instructor before scheduling your test.
8. The Select as Space section will expand below. Select Plaza Building (PL) to expand the list of available times. When you’ve found the correct time, select the Request button next to it.
9. In the Confirm Exam Booking window, complete the following fields:
   • Exam*: Please enter the name of the test or quiz. It is important to ensure you have the correct title so that you are given the correct copy.
   • Are you taking this exam on the same day as your class?*: Please indicate if you will be taking the test on the same day as the rest of the class or not.
     • Selecting No will display an additional box requesting an explanation for why you are taking the test on a different day. Please ensure you have received permission from your instructor prior to scheduling for a different day.
   • Accommodations Needed: Review the accommodations you intend to use for the test. Please ensure you select ONLY the accommodations you will use and uncheck the box for any accommodations you do not intend to use.
   • Any additional information we should know about this exam: This box is optional, but feel free to enter anything you feel it is important we know.
10. Review all of the information to ensure it is correct, then select the Submit Request button at the bottom of the window.
11. You will be returned to the Test Booking page, where your test should now appear under Pending Booking Requests.
    
12. NEXT STEPS:
    • Your instructor and the Access Center will review your request.
    • If your exam is approved, you will receive an email confirmation from the Access Center. You may additionally receive emails requesting additional information from you, so please be attentive to your student email.

For assistance with test booking requests please contact the Accommodated Testing Office by email ([email protected]) or phone (303-615-0199).

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