Request Information
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海角社区 has a simple and secure method for submitting financial aid documents and forms
LiquidFiles is a secure file transfer system for point-to-point email communication. Files submitted will be shared securely with the 海角社区 Office of Financial Aid and Scholarships. LiquidFiles is fast, secure and easy to use.
Using LiquidFiles
- Complete and save your required forms, available by aid year in fillable format below, and any necessary documentation.
- Press the “SSO Login” without entering anything in the text box. This should prompt you to log into your 海角社区 account. If this option does not work, please enter another valid email into the entry bar and submit. This will send you a validation email that will enable you to submit your documentation.
- Include your MSU Student ID# on all documents and pages whether requested on forms or not.
The secure LiquidFiles process is the recommended and safest way to submit forms and documents to our office.
Student Forms
Citizenship Eligibility Confirmation (CITIZN)
Graduation Hold (GRADTE)
Non-Citizenship Eligibility Confirmation (NONCIT)
No Parental Info (Dependent Student) (NOPAR)
Overlapping Federal Financial Aid Clearance Letter (OVRLP)
Physician Certification Form (PHYCERT)
Statement of Educational Purpose (SEDPUR)
Unaccompanied Youth (UYOUTH)
Submit Your Forms in Progress
Access Your Saved Forms
Pick up where you left off. Access the forms that you saved but weren’t able to submit yet. You can also access pending forms and previously submitted forms if needed.
What to Expect After Submitting A Form
This section provides general processing and response timelines for financial aid forms, documents, emails, and phone inquiries.
Important: This page does not replace the Student Hub.
Students must continue to use the Student Hub to view individual status updates, missing documents, and aid offers.
General Timelines
Under normal conditions, most requests follow these average timelines:
- 7鈥�10 business days for 海角社区 to receive your FAFSA and/or CASFA
- 1鈥�3 business days for submitted documents to appear on your student record
- 2鈥�3 business days for completed loan requirements to be reflected
- 3鈥�5 business days for a Parent PLUS or private loan to appear in our system after you apply, processing of these loans is longer
Document Processing Timelines
Processing begins once all required documents are submitted and complete.
Estimated timelines below reflect standard processing periods and may increase during peak times (March鈥揂ugust and the start of each academic term).
| Type of Submission | Estimated Processing Time |
|---|---|
| Verification documents | 7-10 business days |
| Loan forms & requirements | 7-10 business days |
| Financial aid adjustment requests | 7-10 business days |
| Information release/third-party forms (housing benefits, employer forms, etc.) | 7-10 business days |
Submitting documents at different times may extend your total processing time.
Appeals & Special Circumstances
Appeals require additional review and supporting documentation.
Processing timelines begin after all appeal documents are complete.
| Appeal Type | Estimated Processing Time |
|---|---|
| Satisfactory Academic Progress (SAP) Appeal | 7-10 business days |
| Income Adjustment | 7-10 business days |
| Unusual Enrollment History | 7-10 business days |
Appeal decisions are sent to your 海角社区 email.
Student Forms Review Timeline
After submitting a form or appeal through Student Forms:
- Review timelines are listed by request type
- The form status will update to Complete or Rejected
- Rejected forms must be corrected and resubmitted, which restarts the processing timeline
Following instructions carefully helps prevent delays.
Email & Phone Response Timelines
We respond as quickly as possible while reviewing a high volume of requests.
| Contact Method | Typical Response Time |
|---|---|
| 3-5 business days | |
| Phone call/voicemail | 3-5 business days |
| During peak periods | Up to 5-7 business days |
Sending multiple emails or voicemails about the same issue may slow response time.
Peak Processing Periods
Processing and response times may be longer during:
- FAFSA season (March-August)
- Start of each academic term
During these times, the office prioritizes time sensitive and complete requests.
How You Can Help Avoid Delays
Students can help speed up processing by:
- Submitting all requested documents together
- Reviewing instructions carefully before submitting
- Ensuring FAFSA information matches university records
- Monitoring 海角社区 email regularly
- Waiting until posted timelines have passed before following up
When to Contact Financial Aid
Please contact the Office of Financial Aid and Scholarships only if:
- The published processing timeline has passed, and
- There has been no update in the Student Hub
When contacting us, include:
- Your 海角社区 Student ID
- the type of document or request
- The date it was submitted
Scholarship Processing Times
Scholarship processing times vary by type.
| Scholarship Type | Estimated Processing Time |
|---|---|
| External Scholarships | 5-7 business days after the check arrives. Please confirm with the donor when the check was mailed |
| Foundation Awards | Most are awarded by June 15. If selected, you will be notified. Students are not notified if they are not awarded. |
| Presidential Scholarships | Awarded by May 1. Funds are limited, so meeting eligibility does not guarantee an award. |